Managing Workload

BMA NHS Standard Contract Letters

BMA created letter templates to help GP practices push back on inappropriate workload.  See additional resources to download the individual letters which include:

  • Secondary care work transfer
  • Inappropriate prescribing requests
  • Follow up investigations performed in other settings
  • Post-operative checks
  • Discharge of patients after missed appointment – letter to provider
  • Discharge of patients after missed appointment – letter to ICB
  • Inappropriate workload transfer – letter to ICB
  • Non-contractual administrative task
  • Work absence sick notes for less than seven days
  • Delay to information request or payment – letter to ICB
  • Follow up of diagnostic test results following a patient’s discharge – letter to provider
  • Follow up investigations performed in other settings/diagnostic test results following patient’s discharge – letter to ICB

https://www.bma.org.uk/advice-and-support/gp-practices/managing-workload/pushing-back-on-inappropriate-workload 

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